Upgrade to KamiCare VIP Support!

At KamiCare, we pride ourselves on delivering 5-star support to all our customers, ensuring reliability, responsiveness, and peace of mind. For those who prefer a more hands-off yet highly informative approach, our VIP Support takes customer care to the next level.

 

With VIP Support, you receive priority assistance with an average 3-hour response time, 24/7 availability, and guaranteed weekend support. Every VIP customer is paired with a dedicated Account Manager, providing a direct line of communication via Slack, email, or scheduled meetings for seamless interaction.

 

In addition to our world-class support, VIP customers enjoy exclusive benefits, including bi-weekly or monthly check-in calls, customized weekly or bi-weekly reporting, and proactive monitoring of system performance—such as addressing offline cameras, firmware updates, and SD card formatting. Plus, gain exclusive access to in-depth tutorials, advanced tools, and direct collaboration with our product development teams.